Shipping & Returns

Shipping

Free standard shipping to the UK, US and most other countries.

  • Orders are dispatched within 1–3 business days.
  • Standard delivery takes 7–12 business days after dispatch.
  • You'll get a tracking number by email once your order ships.

Full details: Shipping Policy

Returns & Refunds

  • Return your Furlo within 30 days of delivery.
  • Damaged, faulty or wrong item? We'll send a free replacement or give you a full refund.
  • To start a return, email us first with your order number.

Full details: Refund & Return Policy

Contact

Questions about an order? Email support.furlo@gmail.com and we'll reply within 24–48 hours.